Frank’s Board

How to use Frank’s Board

It only takes a few minutes to get started.

Guide one

For family and carers

Create the Board, add plans and messages, invite trusted family members and manage everything remotely.

How to use Frank's Board

Ten simple steps for family and carers.

  1. Create your account

    Go to franksboard.com and register.

  2. Create your Board

    Set up your first Board for the person you are caring for.

  3. Add today's plans

    Add appointments, visits, reminders or all-day events.

  4. Add tomorrow, if helpful

    Choose what the person will see tomorrow in advance.

  5. Leave messages

    Write short messages. Your photo can appear beside your message.

  6. Invite family members

    Trusted family or carers can help manage the Board and leave messages too.

  7. Open the display

    On the tablet or screen, open franksboard.com/display.

  8. Pair once

    Follow the simple pairing steps using the one-time code from Settings.

  9. Leave it on

    The Board remembers its connection and checks for updates every minute.

  10. Manage it from anywhere

    Make changes from your phone, tablet or computer.

You manage the technology. They get the information. Support, not control.

Guide two

Setting up the display

Use a tablet or spare iPad, connect it once and place it somewhere the person can see easily.

Setting up Frank's Board for the person at home

A few simple steps to get the display up and running.

  1. Prepare the tablet

    Use a tablet, spare iPad or Android device with a constant power supply.

  2. Connect to Wi-Fi

    Connect the tablet to Wi-Fi so it can stay up to date.

  3. Open the display

    Open a web browser and go to franksboard.com/display.

  4. Create the pairing code

    In Frank's Board Settings, give the display a familiar name and generate its one-time code.

  5. Enter the pairing code

    Enter the one-time code on the display. It then connects to the correct Board and loads automatically.

  6. Keep the screen awake

    Keep the tablet plugged in and change its settings so the screen does not sleep or lock.

  7. Check the confirmation

    The display confirms the connection and then opens the Board.

  8. Put it somewhere visible

    Place the screen in landscape where the person can see it easily.

  9. Let it keep itself updated

    The Board remembers its connection and checks for updates every minute. There is nothing for the person to press.

You manage the technology. They get the information. Support, not control.

Guide three

Getting the best from Frank's Board

Once the Board is set up, how you use it matters. Keep the information current, clear and reassuring so the person using it can continue to trust and rely on it.

Getting the best from Frank's Board

Simple principles for keeping the Board useful, reassuring and trusted.

  1. Keep using it

    Frank's Board works best as a familiar, reliable part of every day. Keep its information fresh so the person can trust it.

  2. Only show what is useful now

    The Board is not a family calendar. Add what the person needs to know, not everything the family knows.

  3. Use clear, simple language

    Use one thought at a time. Short, direct sentences are easier to understand.

  4. Do not ask questions

    Questions can be confusing or hard to answer. The Board is for information and reassurance, not interrogation.

  5. Be positive and definite

    Say what will happen clearly. Avoid uncertain wording when you can.

  6. Use the 160 characters wisely

    You do not have to fill them. Shorter is often better, and a simple message can mean the most.

  7. Think before showing Tomorrow

    Advance information helps some people and unsettles others. Choose whether events appear the day before.

  8. Use recognisable photos

    Use a clear, recent photo of yourself. The purpose is recognition.

  9. Keep it current

    Remove or replace messages and plans when they are no longer useful. Out-of-date information can cause confusion.

  10. Do not use it to correct or challenge

    If someone is confused, the Board should not become a way to tell them they are wrong.

  11. Do not overload it

    The limited space is deliberate. It should be easy to understand at a glance, not a noticeboard.

  12. Keep the screen passive

    The person should not need to manage it. Keep it powered, connected and somewhere they naturally see it.

The family manages the technology. The person gets clear, current information. Support, not control.

That’s it

Support, not control.

The family manages Frank’s Board. The person using the display doesn’t need to log in, navigate menus or learn how to use anything.

Frank's Board is free to use.